British Columbia · Not yet serving
Companion & support-person rides in Vancouver
ARK doesn’t drive in Vancouver yet, so you can’t book a ride here. Tell us you need one and we’ll write to you the day we launch. Bring a support person, family member, or personal support worker along. ARK includes a companion seat so you’re never alone for an appointment or a difficult trip. When ARK launches in Vancouver, British Columbia, companion rides will cover Kitsilano and Mount Pleasant through Metro Vancouver, including trips to Vancouver General Hospital and St. Paul's Hospital. BC riders may be eligible for support through Persons with Disabilities (PWD) benefits and regional Health Connections travel assistance.
Tell us you need ARK in Vancouver
We open new cities where riders ask for us. Leave an email or a phone number and we’ll get in touch the day we start driving here — nothing else.
What ARK accommodates
- Companion seat
- Transfer assistance
- Service animal welcome
- Low-sensory option
How ARK works in Vancouver
Set your pickup & needs
Enter where you’re going and your accessibility profile — wheelchair, scooter, service animal, or door-to-door assistance.
Match a vetted vehicle
We filter in real time to the nearest approved driver whose vehicle and securement certification fit your exact needs.
Ride and rate accessibility
Track your driver live, then rate the vehicle’s accessibility — with zero accessibility surcharge.
- $0Accessibility surcharge in Vancouver
Accessible vehicle types
Wheelchair-accessible van (ramp)
Low-floor van with a side or rear ramp and 4-point securement — fits most manual and power wheelchairs.
Wheelchair-accessible van (lift)
Powered lift for heavier power chairs and scooters, with extra headroom and securement.
Adapted sedan
Comfortable sedan with transfer assistance for ambulatory riders who don’t travel seated in their wheelchair.
Funding & subsidy
BC riders may be eligible for support through Persons with Disabilities (PWD) benefits and regional Health Connections travel assistance.
See funding options →Frequently asked questions
- A companion seat is included for a support person travelling with you. Note them when booking so the vehicle has room.
- Yes. A caregiver, clinic, or agency can request and follow your ride, and be the payment method.
- ARK covers Vancouver and surrounding areas including Metro Vancouver, with coverage expanding by demand. Enter your pickup to confirm availability.
- Yes. Many Vancouver riders use ARK for trips to Vancouver General Hospital and other clinics and hospitals — on demand or scheduled ahead, with zero accessibility surcharge.