For riders
Request a ride. Any car you like.
Tell us where you’re going, pick Standard, XL, Premium or wheelchair accessible, and see the price before you confirm. Any access you need is matched too — never at an extra charge.
One app for every ride
Vehicles matched to you
Manual or power wheelchair, scooter, service animal, door-to-door assistance — set your profile once and every ride filters to a vehicle that can serve it.
See rider featuresBook now or schedule ahead
Request a ride right away, or reserve up to 7 days ahead for dialysis, clinics, and recurring medical appointments.
Schedule a rideFunded transport — Coming soon
Soon, ODSP and disability-program billing will be split across funding sources at quote time, so covered trips stay covered — no paperwork surprises. Already enrolled? Your coverage keeps working.
Join the funding waitlist
Booking on behalf of someone?
Clinics, agencies, and caregivers can request and track rides for the people they support — with the same accessibility guarantees and transparent pricing.
Rider FAQ
- No. Ramps, lifts, tie-downs, and service-animal accommodation are part of the standard fare. ARK charges the same fare for every trip, regardless of accessibility requirements.
- You set your accessibility profile once. Each request filters in real time to the nearest approved driver whose vehicle meets your needs and who holds a verified, unexpired securement certification — wheelchair and service-animal requests are hard filters, never best-effort.
- Yes. You can request a ride from this website with no app required. The mobile app adds live tracking, the accessible-entrance view, and saved profiles.
- Yes. A caregiver, clinic, or agency can request and track a ride on your behalf, and recurring appointments can be set on a standing schedule.
Do more in the app
Track your driver live, confirm the accessible entrance before pickup, and rate accessibility after every ride.
