Ontario, Canada
Accessible rides to The Ottawa Hospital — General Campus
ARK provides accessible, door-to-door rides to The Ottawa Hospital — General Campus in Ottawa — on demand or recurring for dialysis sessions and oncology and chemotherapy visits.
What ARK accommodates
- Side/rear ramp
- Powered lift
- 4-point securement
- Transfer assistance
- Service animal welcome
- Companion seat
How ARK works in Ottawa
Set your pickup & needs
Enter where you’re going and your accessibility profile — wheelchair, scooter, service animal, or door-to-door assistance.
Match a vetted vehicle
We filter in real time to the nearest approved driver whose vehicle and securement certification fit your exact needs.
Ride and rate accessibility
Track your driver live, then rate the vehicle’s accessibility — with zero accessibility surcharge.
- $0Accessibility surcharge in Ottawa
Accessible vehicle types
Wheelchair-accessible van (ramp)
Low-floor van with a side or rear ramp and 4-point securement — fits most manual and power wheelchairs.
Wheelchair-accessible van (lift)
Powered lift for heavier power chairs and scooters, with extra headroom and securement.
Adapted sedan
Comfortable sedan with transfer assistance for ambulatory riders who don’t travel seated in their wheelchair.
Funding & subsidy
ODSP recipients and other Ontario disability programs may cover eligible medical trips, and the Assistive Devices Program (ADP) supports related mobility needs.
See funding options →Frequently asked questions
- Yes. Recurring rides to The Ottawa Hospital keep your dialysis or treatment schedule covered — book once and your driver returns each time.
- A caregiver, clinic, or agency can book and track your rides to the Ottawa Hospital on your behalf, including round-trips.