British Columbia, Canada
Non-emergency medical transportation in Surrey
Reliable non-emergency medical transport (NEMT) to clinics, hospitals, dialysis, and discharge — with trained drivers, door-to-door support, and billing that can be split across funding sources. Riders across Surrey use ARK for medical transport to Surrey Memorial Hospital, Jim Pattison Outpatient Care Centre and everyday destinations. BC riders may be eligible for support through Persons with Disabilities (PWD) benefits and regional Health Connections travel assistance.
What ARK accommodates
- Side/rear ramp
- Powered lift
- 4-point securement
- Transfer assistance
How ARK works in Surrey
Set your pickup & needs
Enter where you’re going and your accessibility profile — wheelchair, scooter, service animal, or door-to-door assistance.
Match a vetted vehicle
We filter in real time to the nearest approved driver whose vehicle and securement certification fit your exact needs.
Ride and rate accessibility
Track your driver live, then rate the vehicle’s accessibility — with zero accessibility surcharge.
- $0Accessibility surcharge in Surrey
Accessible vehicle types
Wheelchair-accessible van (ramp)
Low-floor van with a side or rear ramp and 4-point securement — fits most manual and power wheelchairs.
Wheelchair-accessible van (lift)
Powered lift for heavier power chairs and scooters, with extra headroom and securement.
Adapted sedan
Comfortable sedan with transfer assistance for ambulatory riders who don’t travel seated in their wheelchair.
Funding & subsidy
BC riders may be eligible for support through Persons with Disabilities (PWD) benefits and regional Health Connections travel assistance.
See funding options →Frequently asked questions
- Often, yes. ARK can split fares across funding sources at quote time, including disability programs and care-organization billing. See the Funding page.
- Clinics and agencies can book and track on your behalf through the care-partner dashboard, including recurring appointments.
- ARK covers Surrey and surrounding areas including Whalley and Guildford, with coverage expanding by demand. Enter your pickup to confirm availability.
- Yes. Many Surrey riders use ARK for trips to Surrey Memorial Hospital and other clinics and hospitals — on demand or scheduled ahead, with zero accessibility surcharge.