Alberta, Canada
Non-emergency medical transportation in Edmonton
Reliable non-emergency medical transport (NEMT) to clinics, hospitals, dialysis, and discharge — with trained drivers, door-to-door support, and billing that can be split across funding sources. Riders across Edmonton use ARK for medical transport to University of Alberta Hospital, Royal Alexandra Hospital and everyday destinations. AISH recipients in Alberta may have eligible non-emergency medical transport covered, and insurers are often billable.
What ARK accommodates
- Side/rear ramp
- Powered lift
- 4-point securement
- Transfer assistance
How ARK works in Edmonton
Set your pickup & needs
Enter where you’re going and your accessibility profile — wheelchair, scooter, service animal, or door-to-door assistance.
Match a vetted vehicle
We filter in real time to the nearest approved driver whose vehicle and securement certification fit your exact needs.
Ride and rate accessibility
Track your driver live, then rate the vehicle’s accessibility — with zero accessibility surcharge.
- $0Accessibility surcharge in Edmonton
Accessible vehicle types
Wheelchair-accessible van (ramp)
Low-floor van with a side or rear ramp and 4-point securement — fits most manual and power wheelchairs.
Wheelchair-accessible van (lift)
Powered lift for heavier power chairs and scooters, with extra headroom and securement.
Adapted sedan
Comfortable sedan with transfer assistance for ambulatory riders who don’t travel seated in their wheelchair.
Funding & subsidy
AISH recipients in Alberta may have eligible non-emergency medical transport covered, and insurers are often billable.
See funding options →Frequently asked questions
- Often, yes. ARK can split fares across funding sources at quote time, including disability programs and care-organization billing. See the Funding page.
- Clinics and agencies can book and track on your behalf through the care-partner dashboard, including recurring appointments.
- ARK covers Edmonton and surrounding areas including Mill Woods and Strathcona, with coverage expanding by demand. Enter your pickup to confirm availability.
- Yes. Many Edmonton riders use ARK for trips to University of Alberta Hospital and other clinics and hospitals — on demand or scheduled ahead, with zero accessibility surcharge.